Community Guidelines

Last updated: May 25, 2026

Allumer Fintech Private Limited

The Finamize community brings together financial professionals and clients in a trusted environment. These guidelines establish the standards of behaviour expected from all participants to maintain the integrity and professionalism of our platform.

1. Review Guidelines

Client reviews are an important part of the Platform’s trust ecosystem. Reviews must be based on genuine experiences with the professional’s services. Reviews should be factual, constructive, and relevant to the services received. Users must not post reviews for services they did not receive, submit reviews in exchange for compensation or incentives, or use reviews to make threats or personal attacks.

2. Professional Conduct

Professionals are expected to respond to client enquiries in a timely and courteous manner, maintain transparency in their fee structures and service offerings, refrain from soliciting clients through unsolicited messages or spam, and respect the intellectual property of other professionals on the Platform. Professionals must not disparage other professionals or their services in any communication on the Platform.

3. Client Conduct

Clients are expected to communicate respectfully with professionals, provide accurate information when seeking advisory services, honour financial commitments made through the Platform, and respect the confidentiality of proprietary research and advisory content. Clients must not share investment recommendations or research reports received through the Platform with unauthorised third parties.

4. Content Moderation

Allumer Fintech Private Limited moderates content on the Platform to ensure compliance with these guidelines and applicable regulations. We may remove content that violates these guidelines, contains misleading financial claims, or is otherwise harmful to the community. Users will be notified when their content is moderated, along with the reason for the action taken.

5. Reporting Violations

If you encounter behaviour or content that violates these Community Guidelines, please report it through the Platform’s reporting mechanism or by contacting our support team at support@finamize.com. All reports are reviewed confidentially, and appropriate action is taken within 72 hours of receipt.